CUSTOMER CARE
Returns & Exchange Policy
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Returns & Exchange Policy.
We want you to be comfortable with your purchase. Return and exchange eligibility depends on product type, condition and whether the item was made to custom specifications.
Ready-stock furniture
For eligible ready-stock items, contact Ali HomeCraft promptly after delivery if there is a quality issue, wrong item or verified damage.
Damaged or incorrect items
Report delivery damage or an incorrect item as soon as possible with clear photos and order details.
Custom orders
Custom-sized or specially finished furniture may not be eligible for return except where there is a verified manufacturing defect or incorrect specification.
Contact
WhatsApp +92 333 9959718 or email ali.homecraft@gmail.com.
Last updated: September 7, 2026